Privacy Policy

Last Updated: 1 August 2023

At Zami Tours, we respect your privacy and are committed to protecting the personal data of our users, customers, and partners. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website https://zamitours.ae, interact with our services, or engage with our official social media platforms.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

  • Personal information such as name, email address, phone number, and other contact details when you:

    • Fill out inquiry or booking forms

    • Contact us via email or website

    • Subscribe to updates or promotions

  • Non-personal information such as browser type, device information, pages visited, and general usage data collected through cookies or analytics tools


2. How We Use Information

We use collected information solely for legitimate business purposes, including:

  • Providing travel-related services and responding to inquiries

  • Communicating with users regarding bookings, offers, or updates

  • Improving our website, services, and user experience

  • Managing and publishing content on our official social media accounts


3. Social Media & Meta Platform Data Usage

Zami Tours uses Facebook and Instagram APIs provided by Meta Platforms, Inc. to manage and publish content on our official Facebook Pages and Instagram Business accounts.

Through Meta APIs, we may access limited platform data, such as:

  • Facebook Page ID

  • Instagram Business Account ID

  • Media URLs (images or videos)

  • Post captions and publishing status

This data is accessed only for the purpose of publishing, managing, and monitoring social media content.
We do not collect, store, or process personal data of individual Facebook or Instagram users beyond what is necessary to perform these publishing functions.

All data usage strictly complies with Meta Platform Policies and applicable data protection laws.


4. Data Sharing and Third-Party Services

We do not sell, rent, or trade personal data.

Information may be shared only with trusted third-party service providers (such as hosting, analytics, automation, or communication tools) who assist us in operating our website and services. These providers are contractually obligated to:

  • Keep data confidential

  • Use data only for authorized purposes

  • Follow applicable privacy and security standards


5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance site functionality

  • Analyze traffic and usage patterns

  • Improve performance and user experience

Users may disable cookies via browser settings; however, some features of the website may not function properly.


6. Data Security

We implement appropriate technical and organizational security measures to protect information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


7. External Links

Our website may contain links to third-party websites. Zami Tours is not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of those websites independently.


8. Children’s Privacy

Zami Tours does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.


9. Data Retention

We retain personal and platform-related data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or legitimate business needs.


10. Data Deletion Instructions

Users may request deletion of their data at any time.

To submit a data deletion request, please email:
📧 [email protected]
Subject line: “Data Deletion Request”

Upon verification, we will process the request within a reasonable timeframe in accordance with applicable laws and platform policies.


11. Compliance with Meta Platform Policies

Zami Tours complies with all applicable Facebook and Instagram Platform Policies, including requirements related to data access, usage limitations, and user privacy. Data obtained through Meta Platforms is not misused, sold, or shared outside permitted purposes.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the revised policy.


13. Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact:

📧 [email protected]